RegalWins Terms and Conditions

Welcome to RegalWins. These Terms and Conditions govern your use of our website and services. By registering an account with Regal Wins, you agree to be bound by these terms in full. If you do not accept them, you must not use our casino. We recommend reading this document carefully before you claim a regal wins bonus or begin playing any games on our platform.

Who We Are

RegalWins is operated by Rank Interactive (Gibraltar) Limited, a company registered in Gibraltar under number 120385, with its registered office at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA. We are a wholly owned subsidiary of The Rank Group Plc, listed on the London Stock Exchange. Our sister brands include Grosvenor Casinos, Mecca Bingo, Bella Casino and several others, though each brand operates under its own separate terms. Your funds are held by us in a segregated account, providing a medium level of player fund protection.

Our Licensing

We hold a licence from the Great Britain Gambling Commission (account number 57924) to offer our services to residents of Great Britain. For players outside Great Britain within our permitted markets, we operate under licences RGL 133 and RGL 134 issued by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner. Disputes are handled by IBAS for GB residents, and by the Gibraltar Gambling Commissioner for other eligible residents. We are also registered with GAMSTOP.

Eligibility and Permitted Markets

Our services at Regal Wins are intended only for players who are at least 18 years old and who reside in one of our permitted jurisdictions: the United Kingdom, Republic of Ireland, Channel Islands, Isle of Man, and Gibraltar. We do not accept players from any other country, and the use of VPNs or similar tools to bypass our location controls is strictly prohibited. If you attempt to access RegalWins from a restricted territory, we reserve the right to suspend your account and void any winnings.

Account Registration

Before you complete your regalwins register process, we require accurate and truthful personal information. You may hold only one account with us. We may ask you to verify your identity, age, and payment methods before approving your first withdrawal. Attempting to open multiple accounts, or providing false details during regal wins register, may result in account closure and forfeiture of funds.

• We require proof of identity and address for verification purposes
• We limit each player to a single account per household or device
• We reserve the right to request additional documentation at any time
• You must keep your regal wins login credentials confidential

Deposits and Withdrawals

Our accepted currencies are GBP and EUR. The minimum deposit is £10 or €10 for all payment methods, while a minimum of £15 applies to claim our welcome offer. We accept Instant Bank Transfer via Trustly, Visa Debit, Mastercard Debit, Apple Pay, PayPal, and Paysafecard. We do not accept credit cards, including American Express, whether used directly or through PayPal, Apple Pay, or Google Pay. You may link up to six payment methods to your account. Please note that your bank statement may show the name REGALWINS or Rank Interactive.

Withdrawal Policy

When you request a regalwins withdrawal, we pay out funds to the method or methods with the highest net deposit, meaning deposits minus prior withdrawals. Payments may be split across several methods where necessary. Our per-transaction limits are as follows:

• Instant Bank Transfer: minimum £10, maximum £100,000
• Debit Card and Apple Pay: minimum £10, maximum £30,000
• PayPal: minimum £10, maximum £30,000
• Paysafecard: deposit only, not available for withdrawals

The maximum deposit permitted is £10,000 per transaction across all methods. We do not charge withdrawal fees, though your payment provider may apply its own limits. Regarding regal wins withdrawal time, most payouts are processed instantly through our Fast Withdrawals system. Withdrawals to a new payment method may take up to 24 hours, and we require verification checks to be completed before your first cashout. We aim to resolve any technical issues and credit winnings within 72 hours.

Welcome Bonus and Promotions

New players aged 18 and over may be eligible for our exclusive regalwins bonus: deposit £15, receive a £30 Slots Bonus plus 50 Free Spins. This regal wins promo code offer is visible in the Promos section of your account and must be selected in the cashier before your first deposit. Paysafecard and PayPal deposits do not qualify for this offer, and claiming it makes you ineligible for any other welcome bonus.

Wagering requirements apply at 10x the combined deposit and bonus amount. Your cash balance is wagered first, followed by your bonus balance, and winnings from mixed wagers are split proportionally. The bonus is valid for 30 days from crediting, with a maximum conversion of £50 from bonus to cash. Free spins must be claimed within 24 hours and used within 7 days; winnings from free spins carry a 10x wagering requirement with the same £50 maximum conversion. Withdrawing your cash balance before wagering is complete will forfeit your bonus balance and any unused free spins.

Other Promotions

We offer a daily Golden Spinner feature, a Weekly Prize Draw, seasonal promotions, and network-wide campaigns such as Drops & Wins, Rewards Burst, and Lucky Rush. Unless otherwise stated, wagering requirements default to 30 days, cash is always wagered before bonus funds, and multiple active bonuses may combine their wagering targets. Full terms for each regal wins free spins offer are available within the relevant promotion page.

Loyalty Program

Our loyalty points scheme is open to all depositing players, with no tiers or invite-only club. You earn points on every real-money wager across our casino games, unlocked after your first deposit. 1,000 points equal £1, and points may be exchanged for cash, free spins, or other prizes without any cap on conversions. Bonus cash obtained through point conversion carries a 10x wagering requirement.

Responsible Gambling and Account Security

We are committed to promoting safer gambling. We encourage you to set deposit limits, time-outs, or self-exclusion periods if needed, and we are registered with GAMSTOP to support self-exclusion across the industry. You are responsible for maintaining the confidentiality of your regalwins login details, and you must notify us immediately if you suspect unauthorised access to your account.

Games and Fair Play

Our regalwins casino features over 2,400 games, including slots, jackpot titles, live dealer tables, and Slingo, sourced from providers such as NetEnt, Pragmatic Play, Playtech, Evolution, and many others. All our games are tested for fairness, and outcomes are determined by certified random number generators or genuine live dealer action, depending on the game type.

Customer Support

If you have questions regarding your regalwins account, a regal wins casino bonus, or any other matter, our support team is available 24/7 via live chat, email at support@regalwins.com, or phone at 0800 031 4961. We aim to resolve all enquiries promptly and professionally.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in regulation, our services, or our promotions. We encourage you to review this page periodically. Continued use of RegalWins following any amendment constitutes your acceptance of the revised terms.